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Shipping Costs

Peninsula 24-72 hours Flat Rate: 6.50 Euros (up to 10 kg)
Shipments of standard orders are made the same day or the day after confirmation or payment. Delivery time is 1 to 3 business days (insured for the Iberian Peninsula).

24 hours Urgent Rate: 7.50 Euros (up to 10 kg)
Urgent shipments with confirmed or paid fee before 15:00 (weekdays) will be shipped same day courier company, to be delivered next business day. In some cases props where populations are far from capital, or in the Balearic Islands, may be the delivery time of 48h.

Delivery by courier of goods to locations outside of the peninsula (Balearic Islands, Ceuta and Melilla) just like the rest of Europe and the world, carry a higher shipping costs than the rest of the Iberian Peninsula.

Free Shipping

Orders over 150 Euros will be shipped with free freight on the Peninsula. If free shipping, service is used 24-72 hours. If you would like to receive your order within 24 hours guaranteed, there is the possibility of hiring an express service.
Against repayment
For COD payments are charged an additional cost of 3.00 euros. This type of payment is only valid for Spain.

Within a maximum period of one week of receipt, and notice to the tent of the monicacos via e-mail ( is required to reimburse payment. Order must be returned with all the products you want to return and original product packaging in perfect condition. These expenses of return will be borne by the customer.

Return to product defects in the transport or delivery error: If at the time of delivery can be seen in visible and clear, without having to handle the shipping or packaging the product themselves, that a product has defects caused by shipping damage or be seen, in the same way, a mistake in the goods received, the customer must notify (via e-mail to: within 48 hours after receipt of order to encourage the return of the product concerned and replacing it with a new one or refund the price paid for it.
In the Tent of Monicacos recycle containers for shipping and thus participate in the protection of the environment.
If at the time of delivery you were not in the direction indicated, the carrier will leave a notice and will contact you to finalize delivery again.
If you order over a weekend or holiday are processed the next business day.
Generally orders are delivered in one shipment, but in the event that an item not in stock, we can make partial shipments.